Recruitment Skills Training for Hiring Managers
Build the skills and confidence to make better hiring decisions
Recruitment is one of the most important responsibilities a manager can undertake, yet many Hiring Managers have never received formal training in recruitment, interviewing or candidate selection.
This practical one-day program gives Hiring Managers the skills, tools and confidence to recruit effectively, conduct structured and evidence-based interviews, reduce bias and make better-informed hiring decisions.
From attracting candidates and preparing for interview through to questioning, assessment, reference checking and onboarding, participants learn a practical and consistent approach they can immediately apply in the workplace.
Course at a Glance
Duration: 1 Day
Delivery: Live Online Public Course or In-house Corporate Program
Experience Level: Foundation to Intermediate
Designed for: Hiring Managers, Team Leaders and People Leaders
In-house delivery: Available Australia-wide and tailored to your organisation
Is Recruitment Skills Training for Hiring Managers right for you?
This course is designed for managers and leaders who are responsible for recruiting people into their teams and want to improve the quality and consistency of their hiring decisions.
It is particularly valuable for Hiring Managers who have had little or no formal recruitment or interview training, as well as experienced managers who want to refresh their skills and adopt more contemporary recruitment practices.
This program goes beyond interviewing: it covers much more including: attraction, employment law, D&I, assessment, reference checking and onboarding across the recruitment lifecycle.
The program is suitable for:
- Hiring Managers and People Leaders
- Team Leaders and Supervisors
- New and emerging managers
- Managers who regularly sit on interview or selection panels
- Organisations wanting to establish a more consistent and professional approach to recruitment.
Benefits for Individuals
Participants will build greater confidence in making recruitment decisions and learn a practical, structured approach they can use for future appointments.
They will learn how to prepare effectively for recruitment, identify the capabilities required for a role, develop stronger interview questions, probe for evidence, recognise bias and objectively evaluate candidates.
Importantly, the program also helps managers understand their responsibilities around fair, inclusive and legally sound recruitment practices.
Benefits for Organisations
etter-trained Hiring Managers contribute to better recruitment outcomes.
Building recruitment capability across your management team can help your organisation:
- improve the quality and consistency of hiring decisions
- introduce more structured and evidence-based interviewing
- reduce the risk of bias, discrimination and poor recruitment practice
- improve candidate experience and employer reputation
- strengthen Diversity & Inclusion throughout the hiring process
- create greater consistency between HR/TA and Hiring Managers
- reduce the cost and disruption associated with poor hiring decisions and unnecessary turnover.
These outcomes closely reflect the rationale already contained in your flyer: consistent practices, fairer interviewing, better-quality hires and reduced turnover.
Workshop Overview
This highly practical one-day workshop follows the recruitment journey from understanding the market place, then defining what you need through to selecting and onboarding the successful candidate.
Participants explore contemporary recruitment practices and learn how to attract, interview and assess candidates using a structured and informed approach.
10 Topics include
Understanding today's recruitment market
What has changed in recruitment, candidate expectations and the challenges organisations face in attracting talent.
Attraction, EVP and Employer Brand
Understanding what attracts candidates and how Hiring Managers contribute to the organisation’s employer brand and candidate experience.
EEO and the Law in Recruitment
Understanding the legal and compliance considerations Hiring Managers need to be aware of when recruiting and selecting employees.
Diversity, Inclusion and Unconscious Bias
Recognising potential barriers to hire and understanding how unconscious bias can influence recruitment decisions.
Preparing to Recruit
Identifying the key capabilities and competencies required for the role and preparing an effective and structured selection process.
Structured and Competency-Based Interviewing
Learning how to develop effective behavioural and competency-based questions and use structured interviewing techniques
Questioning and Probing
Understanding different question types, what works and what doesn’t, and how to probe candidates effectively for evidence.
Conducting the Interview
Interview structure, etiquette, candidate care, effective note-taking and the process of observing, classifying and recording evidence.
Evaluating Candidates
Using objective criteria, scoring and evidence to compare candidates and make better-informed selection decisions.
Assessment, Reference Checking and Onboarding
Understanding additional assessment options, conducting effective reference checks and setting new employees up for success through good onboarding.
Learning Outcomes
Upon completion of this course, participants will be able to:
- Apply a structured and consistent recruitment and selection process.
- Identify the key competencies and capabilities required for a position.
- Prepare effective behavioural and competency-based interview questions.
- Conduct professional, structured interviews.
- Use probing techniques to obtain meaningful evidence from candidates.
- Take effective interview notes and evaluate candidate responses objectively.
- Apply consistent candidate evaluation and scoring techniques.
- Recognise unconscious bias and Diversity & Inclusion considerations throughout recruitment.
- Understand key EEO and legal considerations when making recruitment decisions.
- Apply effective reference checking and onboarding practices.
What's Included?
Participants receive a comprehensive participant workbook, practical tools and templates to support their learning, and a Certificate of Completion.
For tailored organisational programs, pre-course consultation is also included to ensure the program reflects your recruitment environment, policies, processes and Hiring Manager requirements.
This program provides workbooks, certificates and pre-course material, including the EEO and Law quiz.
Delivery Options
Option 1 – Live Online Public Course
Join one of our scheduled live online courses and learn alongside Hiring Managers from other organisations.
1 Day | Live Facilitator-Led Training | Scheduled Dates Throughout the Year
Option 2 – In-house Training for Organisations
For organisations looking to train a group of Hiring Managers, the program can be delivered exclusively for your organisation.
The course can be tailored to incorporate your own:
Recruitment process and procedures • Recruitment policy • Organisational values and behaviours • Interview and assessment approach • Key messages for Hiring Managers
In-house programs can be delivered face-to-face at your workplace anywhere in Australia and are particularly suitable for groups of approximately 10 or more participants
How to Book
Organisations
Want to build recruitment capability across your management team?
Talk to TAAA about an in-house program tailored to your organisation and delivered at your workplace.